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How to Become a Conversational Designer

Autorenbild: Olga OskolkovaOlga Oskolkova

A Conversational Designer role becomes one of the most in-demand professions in the Conversational AI/Voice field.


But entering this promising field requires the right set of skills as well as knowledge and even some specific personality traits.


In my video, I'm sharing the five tips that might help you to find your path into Conversational Design, give you orientation on where to start, or even stand out as a beginner in this fascinating field.


https://www.youtube.com/watch?v=VKwIpV1Pgo4&t=3s


The Main Takeaways

Tip#1: Work on your soft skills

In addition to hard skills, it is crucial for Conversational Designers to have certain soft skills or aptitudes applied to multiple work settings.


“Soft” skills are crucial for Conversational Designers include:

  • Strong communication skills

  • Strong language intuition

  • Being a team player

  • Being collaborative

  • Empathy

  • Adaptability

  • Curiosity

  • Being structured

  • Strong analytical skills


Tip #2: Go beyond the tools


While working on Conversational Interfaces, you are going to be busy not only with creating flows. Have about UX, have a holistic and a multimodal approach for designing natural conversational experiences rather than concentrating on learning tools.


Tip #3: Learn about the technology

Don't ignore the technology you are working with. It is crucial for Conversational Designers to be aware of the technical limitations as well as the latest technology trends in our field.


Tip #4: Work on your own project instead of doing courses


"What course should I take to become a Conversational Designer?" - the common question that I am frequently asked.


Instead of taking a course and caring about certificates, do your research, use the open-source resources and work on your own side project.


Tip #5: Create your own portfolio

Work on your own projects (Alexa skills, Google actions, chatbots) and create your own portfolio out there. With your own Conversational Design portfolio, you would definitely stand out, no matter if you are a beginner or are already working in the Conversational Design field!



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